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World Wide Shipping

We ship worldwide! Wherever you may live, we can deliver directly to your door. All in-stock orders are shipped out within 24 to 48 hours.

What to expect once your order is placed

  1. Order Confirmation / Receipt Email (within 15 min of submitting the order).
  2. Your order is shipped out within 24-48 hours.
  3. Shipping Confirmation Email with a tracking number once your order has shipped.

Related Questions

When will I receive my order?

From the ship date, it usually takes approximately 3-6 business days for orders within North America, and approximately 5-10 business days for International. You will receive an email with tracking information once your order has shipped. Please note that you will not pay any duties or taxes upon delivery.

 

How much is does shipping cost?

We offer flat-rate shipping at $9.00 for all orders within North America and $19.00 for all international orders.

 

My tracking number says my order was delivered but I haven't received it yet?

Please contact the shipping company right away and provide them the tracking number for your order. Once you've been in touch with them, send us an email at hello@bedface.com and we'll help you recover the lost package.

    • DHL: 1-855-DHL-SHIP or 1-855-345-7447
    • Purolator: 1-888-SHIP-123 or 1-888-744-7123

     

    Can I expedite my order?

    While we can't guarantee it, we can always try to accommodate special circumstances. Please send us an email at hello@bedface.com with your order number and we will try our best.

     

    I'd like to change my shipping address, how can I do this?

    Please contact us at hello@bedface.com with your order number, and we'll update your order information accordingly. If your order has already shipped out, you will have to contact the carrier directly, and reference your tracking number to make arrangements.

     

    Will I be charged with customs, vat, or import duties?

    No, we ship all of orders with duties and taxes paid. No matter where you live, your order will be delivered to you right away, free of unexpected charges or hidden fees.

     

    Is your question not answered here? Email us at hello@bedface.com

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